CALL CENTER CLERK - DISPATCHER - Los Angeles, California

Currently we have an openning for an entry level Call Center Clerk with dispatch experience.  This person will be responsible for the truck scale and the Call Center phones.  Input route data in the computer, answer phone calls, disptach dirvers and drain technicians.  File driver's inspection reports and log sheets daily.  Also, update daily communication with managers and supervisior(s) regarding customer issues.  Update activity logs on a daily basis. 

Requirements:

High School diploma.
Excellent customer service skills.
One to two years experience working in a call center.
Able to Operates basic office equipment.
Working knowledge of Microsoft Office, including Outlook, Excel, and Word.

Salary will be based on experience.

Please fax resume to (323) 264-9862 or email to HR@bakercommodities.com.

CUSTOMER RELATIONS REPRESENTATIVE - Oahu, Hawaii

job Description

• Responsible for soliciting new business and maintaining the existing customer base.  This will include the various aspects of the meat and restaurant industries.
• Responsible for overseeing and maintaining proper service levels and customer satisfaction.
• Responsible for meeting with cancelled accounts.
• Schedule meetings with customers and set-up cold calls in your region.
• Position requires the ability to properly communicate orally and in written form with the varied personnel which could include management, office and accounting, plant and delivery and maintenance people.
• Communication with varied City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the company.
• 90 percent of the day will require being in the field visiting customers.
• Reports to the Division Manager.
• Other duties as assigned.

Requirements

• Must have experience in the restaurant industry.
• Must be able to work independently.
• Must have a working knowledge of Microsoft Office including Outlook, Excel and Word.
• Must have a high school diploma.
• Must have a valid driver’s license with a clean driving and criminal record.

Salary will be based on experience.

Please send resume to ctanaka@bakercommodities.com

Include salary history.

Bilingual Route Supervisor - Phoenix, Arizona

Primary Duties:

·         Execute and manage the day to day operations of the routing for the Grease Trap department.  Training and supervising all Grease Trap drivers as well as assist in other departments as needed.

·         Ensure that the dispatching, scheduling of drivers and the maintenance of all routes is performed on a regular and timely basis.  Must have the ability to run a route in an emergency. 

·         Review of route sheets for verification of service provided on daily basis. 

·         Report and rectify any discrepancies noted on route sheets, weight tickets, etc and report these to the procurement manager.

·         Conduct formal safety educational meetings with the employees.

·         Communicate all mechanical issues with the mechanic supervisor.

·         Do driver ride along inspections as needed.

·         Monthly DOT fleet inspection for department.

·         Review all routes sheets for revisions and changes to the customer account information on a daily basis.

·         Monitor information from vehicle tracking devices and report findings daily.

·         Resolve all customer service problems and follow up. 

Application Support Specialist - Los Angeles, California

Baker Commodities is a Microsoft Windows 2003/2008 environment and is seeking an addition to its IT staff. This position will be primarily responsible of supporting existing installed applications and will entail application upgrades and report development in the Microsoft SQL Server and Visual Studio environment. 

Good communication skills are essential as this individual will work directly with application users and department managers.

This person must be experienced in utilizing the following Microsoft products:

1)     Microsoft Access as a query and reporting tool

2)     Microsoft SQL Server 2005 stored procedure development

3)     Microsoft SQL Server Reporting

Additional development experience in Microsoft ASP.net, Microsoft Visual Studio and MS SharePoint 2007 Server is desirable.

Baker Commodities applications include the EPICOR ERP Financials and ADP HR Enterprise V4.  Experience with these applications will be considered a plus.

Must have a minimum of 2 years hands-on support experience.

Salary will be based on experience.

Please email resume to hr@bakercommodities.com.  Include salary history.